Web Hosting Guide – How to choose Best Web hosting provider
Before buying any web hosting plan from any web hosting company you should ask the following questions to your web host. Make the web hosting comparison and choose the best web hosting provider on basis of the answers you’ll collect.
We, at SuperM.com being one of the leading Web hosting companies on Interntet since 1998 and serving over 2 million customers – have answered all the questions. Just browse the following essential questions you should ask your web host.
Technical Support: Tech support is everything in a web hosting industry because, web hosting is not a product. It’s a service. When you pay for any web hosting plan its mandatory for any professional Web hosting company to provide you minimal support.
1. How strong is SuperM.com’s technical support division?
At SuperM.com we have hundreds of software experts and web site professionals and certified hardware experts who undertake maintenance and support of all software and hardware hosted in our data centers.
2. What does technical support provide?
SuperM.com’s technical support executives help the domain name and web hosting customers to solve all the technical difficulties related to web site hosting. The technical support at SuperM.com also helps its customers to upgrade, renew, add extras to the hosting plans.
3. Do you provide Phone support?
Yes. SuperM.com provides 24×7 phone support for all its U.S. and International customers!
4. When is SuperM.com technical support available?
SuperM.com’s technical support is available 24×7x365 withouth any holiday! Call us any time with your quries. We are happy to help.
5. Does tech support cost extra?
SuperM.com’s tech support is FREE! Call us by Phone or Email us!
Security:- Any reliable Web hosting company should provide maximum security for its customer’s web sites and the hosting enviornment.
1. How secure will be my site at SuperM.com?
SuperM.com provides world-class hosting enviornment for hosting your Web sites. We use best-of-breed servers, firewalls and routers for web hosting!
2. What type of security protection do you offer?
24×7 Monitoring, Full network redundancy, 24×7 dedicated/prevention systems ensure network perimeter remains secure, Automatic email scanning for virus detection and cleaning provides complete protection., Host based security, and Vigorous patch management – all ensures that your Web sites are safe and secure at SuperM.com Web Hosting.
3. How can SuperM.com ensure that unauthorized users will not compromise the integrity of my Web site?
SuperM.com provides 256-bit SSL encryption for your account login plus we provide unique login and passwords for your Web hosting plans, databases and other softwares. Also, we update the software patches that are provided by Linux and Microsoft on timely basis. This ensures that unauthorized users will not compromise the integrity of your Web site.
4. Do you provide firewall support?
Yes. SuperM.com provides industry-best firewall support with every Web hosting plan to avoid virus attacks on its servers thus securing your Web site data.
Storage: How much web server space, data transfer, email, databases does the Web hosting provider offers. Storage is the main feature of any Web hosting plan!
1. How much disk space do you offer?
SuperM.com offers upto Unlimited Space and Unlimited data transfer for the Web hosting plans. You can even buy Economy or Deluxe plans if you require less than 150 GB web hosting space for your Web site.
2. Can I host Unlimited Domains in single-account?
Yes. SuperM.com allows to host unlimited domains and unlimited Web sites in Deluxe and Unlimted Web hosting plans.
3. How many MySQL / MS SQL databases you offer?
SuperM.com offers Unlimited MySQL / MS SQL databases for your Linux / Windows web hosting plans! All databases comes with database backups and restore feature!
4. Can I upgrade or add additional disk space?
Yes. SuperM.com’s Web hosting plans are scalable. You can even purchase additional GB of disk space and bandwidth.
5. Do you backup my Web site data?
Yes. SuperM.com provides daily backups of your web site data.
Domains:- Getting a Domain name for your business is one of the most important things you could do. A domain name is your website’s web address. You need to have a domain name to show your web site to your visitors.
1. Will the Web hosting company register your Domain name?
Yes. SuperM.com is a domain name registrar which will register, renew, transfer and manage your domain names.
2. How long will it take?
SuperM.com registers your domain names instantly.
3. Is there any extra cost to you?
.COM, .NET, .ORG, .INFO, .BIZ domain names will cost only $1.99 if you register it along with any web hosting plan.
4. Do you provide DNS management with Web hosting plan?
Yes. SuperM.com provides: DNS management and supports external domains, sub domains, alias domains, parked domains.
Email:- There are three types of email. POP3, Web Mail and Mobile Mail. Any serious Web hosting service provider will provide all the above types of email access. A POP3 will help you access your email by Outlook software or any other desktop mail software. Web Mail and Mobile Mail will allow you to access your email account online on the Web or throught any mobile device respectively.
1. How many email aliases comes with my Web hosting package?
SuperM.com provides Unlimited email aliases with hosting package.
2. Will email package have my domain name in them for a more professional appearance?
Yes. SuperM.com’s email package will consist your domain name. Example: you@yourcompany.com
3. What is the cost to add extra emails?
You can buy additional email id’s, and email space for as low as $0.99/month.
4. Are there any additional costs?
At SuperM.com all email accounts assciate with the Web hosting plan are hosted free of charge!
5. Do you provide POP3, Web Mail and Mobile Mail email access?
Yes. SuperM.com provides POP3, Web Mail and Mobile Mail access with every Web hosting plan!
6. Do you provide Anit-virus security for my email accounts?
Yes. SuperM.com email accounts are spam-free, fraud and virus-protected with upto 256-bit encryption!
Language Support:- Today’s Web sites are designed in various languages or need different language support to run web scripts and other softwares. Your Web hosting service provider should support maximum languages.
1. What language support does SuperM.com Web hosting plan offers?
SuperM.com supports:- Server Side Includes (SSI), Frontpage Server Ext., PHP4 or PHP5, Custom PHP.ini, PHP5.ini, Perl w/FASTCGI, Python CGI, Java, Ruby CGI, Ruby on Rails w/FASTCGI, ASP, ASP.NET v1.0/2.0/3.5, ASP.NET AJAX, ColdFusion
Software Applications:- A serious Web hosting provider should provide free one-click-install software applications like blogs, content management software, photo galleries, ecommerce shopping carts etc. – at no additional cost!
1. What type of software applications does SuperM.com offers?
SuperM.com offers:- Wordpress Blogs, Joomla, Mambo, Drupal, Lifetype, OsCommerce and Zen Cart (ecommerce shopping carts), phpBB, SMF Forums, Image and Photo galleries, Mantis, Brim, dotProject Project Management softwares, Elgg social networking software, Guestbook, FAQ, Web Calendar, Web site Wiki, Chat and over 40+ free software applications with every Web hosting plan!
2. Are the software applications free?
Yes. SuperM.com offers them free. Even new upgrades are available free of cost.
Cost: -Make sure there are no hidden costs. Some Web hoting companies will give you a low price knowing that they can charge you for additional services latter on.
1. What are the costs involved?
SuperM.com only charges you for Web hosting plan. You’ll only pay the price that is stated on our Web hosting plan.
2. What are the initial setup fees and what do you get exactly?
At SuperM.com the Web hosting plan setup is FREE! Your Web hosting account is setup instantly upon the successful purchase with free setup.
3. What are the monthly maintenance fees are what do they cover?
SuperM.com does not charge any monthly maintenance fees with any Web hosting plan.
4. Are there any additional charges?
Yes (optional). If you buy extra web space, bandwidth, or an email account space then you will have to pay extra charges.
5. If so, what are they?
Extra charegs depends upon the Web hosting plan and the upgrade which you want to buy. Our upgrade charges are as low as our products and services charges. No hidden costs.
Contract:-
1. Am I locked into a contract?
No. At SuperM.com you are not locked into any contract. You can pay the Web hosting fees monthly, 12, 24, 36 months as per your choice.
2. May I cancel at anytime?
Yes. At SuperM.comyou are free to cancel your hosting account at anytime.
3. Are there any penalty fees for switching or closing my account?
No penalty fees for switching or closing you accounts. You’ll have to pay the difference between the original hosting plan and new upgraded hosting plan fees.
4. What happens to my content?
Once the account is expired or closed or canceled SuperM.com deletes your Web site including its data, databases and scripts – everything.
Value:- Value is the most important factor for any customer. You are paying something and you must get some value output from it. What value will you get if you are paying for a Web hosting plan at a particular hosting company.
1. What makes SuperM.com better than their competition?
SuperM.com is in the Web hosting industry since 1998 having over 2 million customers. SuperM.com provides 99.9% uptime guarantee, 24×7 phone support, online help and guides, billing and exclusive technical support for all its customers worldwide. At SuperM.com, we develop, run, maintain and support our hosting plans in our own facilities, 24/7. No outsourcing.
2. Does SuperM.com offer extra features, storage space, better technical support?
Yes. You order it and SuperM.com will provide additional space, additional bandwidth. Our technical support is customer-friendly and they will help you to buy, renew or upgrade on phone with your credit card.
3. What exactly sets SuperM.com apart?
With Super M you can depend on:-
- Highest customer service
- Quality equipment
- Maximum guaranteed uptime
- Highly functional tools for adminstration
- The leading feature set available
- Secure and reliable backups
- Solid and honest business
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